SAP offers a comprehensive training portfolio for SAP Digital Manufacturing, structured into beginner, intermediate and advanced level Learning Journeys.

Are you a new SAP Field Service Management Customer ready to start your project implementation?

To ensure a successful start to your SAP project, we’ve designed a Customer Onboarding Journey dedicated to SAP Field Service Management.

Join the Q2 Onboarding Webcasts!

The Onboarding Webcasts are live sessions designed to get you up to speed with the onboarding process. Plan, register, and join these sessions to gain insights and clarify any questions you may have. If you can't join live, on-demand content is also available.

As part of a typical planned maintenance strategy, inspection rounds are indispensable for averting costly equipment breakdowns, maximizing the lifespan of assets, and ensuring the safety of operations across asset-intensive industries such as energy, manufacturing, and transportation.  Direct and visual observation of equipment to identify signs of wear and tear, physical damage, leaks, corrosion, or other visible anomalies, while critical, are very manual and labor-intensive in nature, introducing potential for errors, inefficiencies, and higher operational costs.

To help streamline this process, we are very excited to introduce Visual Asset Health Monitoring in our latest 2503 release for SAP Asset Performance Management (APM). 

• Improved efficiency:  Leveraging AI technologies and automated image captures, visual inspection can be done remotely (and centrally) at a much faster pace and detecting potential issues even earlier.
• Increased accuracy and consistency:    APM Visual Inspection process is designed to be HILT (human-in-the-loop).  Your reliability engineers have full control of the process while AI performs the analysis accurately and minimizing variability.  And with the RE’s validations of the AI results, the models can continuously improve its accuracy.
• Reduced costs.  The potential savings can be very rewarding as reduction in labor costs, downtime costs, and safety incident costs can add up significantly, especially scaling across multiple sites using a cloud-based solution like APM.

Our documentation does a great job of describing how the APM process works, but here is a quick walkthrough:

1. This is a one-time process to enable the indicator of a specific technical object to be the result of an AI-assisted visual inspection.  This indicator would represent the inspection result, which would be associated with timestamps, and value indicating the heath of the equipment (e.g. a derived measurement representing the wear and tear of a component, a probability of failure score, or an anomaly score) calculated by the AI. 
2. Integrate with your AI model and image source via standard API’s.   Currently APM takes a “Side-By-Side” approach, so our partners such as Landing-AI, who provides visual AI platforms/tools would be a great way to quickly get a project going and start realizing the value. 

    

   We will provide a detailed blog on how you can bring your own AI models to APM in the coming days.
3. Review and confirm the AI results.   Reliability engineer (user) can confirm or reject the data value, providing feedback to the AI model for model performance monitoring and model improvements. 

    

4. Monitor the visual inspection indicator.  These visual inspection type indicator are fully integrated into APM; they can be monitored using intelligent rules like other timeseries indicators as part of a condition-based or predictive maintenance strategy.  When these indicators are visualized in the indicator chart, user can also drill-down view the associated images as well.

    

   

    

Visual Asset Health Monitoring is now available to all customers subscribing to SAP Asset Performance Management with Embedded IoT; you would be able to correlate visual inspection indicators with sensor readings, failure histories, and performance trends — creating a holistic view of asset health and comprehensive approach to monitor the conditions.  Whether you’re just beginning your digital transformation or looking to enhance an existing reliability program, your organization can gain increased efficiency, increased accuracy and reduce costs by streamlining your visual inspection process with SAP Asset Performance Management.  To learn more, check out this video and reach out to your account manager to arrange for an APM demo.

If you are an ASUG member, please also feel free to check out this webcast that I delivered on this topic.

With the introduction of Unified Package Building (UPB) in Extended Warehouse Management for SAP S/4HANA, many of our customers would like to understand more about how they could use the SCM Optimizer in their implementation projects and what are the aspects to consider.

We collected some interesting facts and typical questions on SCM Optimizer usage for EWM in the following blog post.

• Overview

By following the steps outlined in this test script of SAP EHS Environment Management (EM), you can test how you can use EM for a water balance study. Please refer to the accompanying configuration guide to learn more about configuring EM for a water balance study. For simplicity, we assume that there is a company called ABC Corporation, which has headquarters in Germany. It has two manufacturing locations, one in Berlin, Germany, and the other in Texas, USA. Corporate Environmental Managers as well as environmental managers at each location have decided that by conducting a water balance study at each of their facilities as per company policy, ABC corporation would not only identify any inefficiencies and losses of water at their sites, identify opportunities for reduction of water use but also could benefit by leveraging the data for corporate sustainability reporting.

We will assume, for simplicity, that the number of intakes and discharges at both ABC corporation facilities is the same. The added benefit of modeling this twice is to show EM's Aggregation capabilities and how aggregating water consumption and discharge volumes allows companies to use the aggregated volumes for corporate sustainability reporting.

As shown in the above, the facility purchases water for its use and draws it from its private well. The Rainfall is measured to estimate the facility's stormwater runoff.

The output streams include:

• Water that evaporates from the facility, such as from the cooling towers, is consumed in manufacturing its products.
• Water that infiltrates the ground, for example, from the facility's irrigation system and leaks from the facility's water distribution system (piping).
• The effluent from the wastewater treatment facility is discharged to surface water.
• Sanitary wastewaters are sent to an off-site wastewater treatment facility operated by the municipality.
• Stormwater runoff (following a rainfall event).

One of the largest privately owned companies in Norway, Aker BP explores for and produces oil and gas on the Norwegian continental shelf. In production terms, it is one of the largest independent listed oil companies in Europe with a daily production of around 440,000 barrels of oil equivalent.

Aker BP faces high maintenance costs and potential downtime losses. To optimize operations, Aker BP is implementing SAP Asset Performance Management for Condition Based Maintenance, aiming for a future where equipment communicates maintenance needs proactively, reducing unnecessary crew deployments and downtime.

Read TAC Insights' white paper and see how Aker BP is turning vision to reality with SAP Asset Performance Management.

To learn more about SAP Asset Performance Management, visit us online.

According to the US Environmental Protection Agency, a water balance is a high-level, straightforward assessment of the input and output of water in your facility that can help identify opportunities for improving water efficiency.

Water balance studies give visibility into water usage at the facility level and, if necessary, at the process level. They help identify potential water losses and can also lead to optimizing the process for efficient water use, especially in water-stressed areas.

An indirect side effect of such a study is identifying opportunities for cost savings. In most cases, you must pay to buy/source water, and if you generate effluent water (wastewater), you will have to pay for treating it onsite or pay someone else to do it for you.

Reducing water consumption and discharge can directly help save costs.

Consistently conducting water balance studies across your facilities can help gather accurate water data, support sustainability initiatives from reduction targets to corporate reporting, and enable facility benchmarking.

Studies like this can further bring efficiency in compliance with regulations, corporate policies, and industry standards.

Learn how SAP Analytics Cloud and SAP Digital Manufacturing advanced analytics and AI-driven insights can give you fast information access and insights, enabling data-driven decisions with confidence.

Whether you're checking historical Overall Equipment Effectiveness (OEE) across plants, tracking production orders, or analyzing downtime metrics, this scenario showcases how advanced analytics can transform operations for peak efficiency and agility.

Using intuitive natural language queries with SAC's 'Just Ask' to create comprehensive As-Built and Where-Used reports, this solution simplifies data exploration like never before. Gain instant insights by asking simple questions, create personalized dashboards, and ensure full transparency across manufacturing processes.

See how SAP Analytics Cloud and SAP Digital Manufacturing can drive productivity, innovation, and next-level operational excellence in your organization.

Are you implementing SAP Field Service Management (FSM) or managing its day-to-day operations? In both scenarios, ensuring the quality and stability of your solution is vital. SAP Enterprise Support offers continuous quality checks to help you achieve this. Continuous quality checks are included as part of your SAP Enterprise Support cloud edition maintenance contract, embedded in your field service management solutions subscription at no extra cost.

SAP Field Service Management supports your technicians with mobile tools, accelerating issue resolution and making the service experience effortless for customers. As an AI cloud enabled solution, FSM contributes to increased customer satisfaction through proactive service features.

Below is a list of continuous quality checks (CQCs) available to support your FSM solution, tailored to your specific implementation phase and needs:

Additional Resources and Support:

This blog post* offers a detailed information about CQC for Deployment Readiness for FSM, including guidance on how to request them.

For more information on other CQC service offerings for supply chain solutions, visit the Continuous Quality Checks* section of our Supply Chain Management Solutions value map*.

*To access the link and for ongoing support and actionable guidance tailored to your unique SAP journey, we invite you to join and explore SAP Enterprise Support Value Maps. 

Enhance Your SAP Experience with Value Maps 

Beyond CQC services, SAP Enterprise Support offers additional resources to help you drive innovation. SAP Enterprise Support value maps provide expert-led resources, tailored recommendations, and advisory services - all included in your SAP cloud subscription. Get started today: 

• One-time sign up for SAP Learning Hub, edition for SAP Enterprise Support, using a valid S-User ID (please allow up to 2 hours for processing) 

• Access SAP Enterprise Support value maps for personalized guidance 

• Request a call with our solution area experts for tailored advice 

Value Maps are part of SAP Enterprise Support commitment to your success. Visit the SAP Enterprise Support value maps landing page to explore our range of topics and start engaging with us today. 

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About the author: 

• Mabelle Roque Miguel is a Focus Advisor for SAP Enterprise Support value maps for SAP Supply Chain Management solutions. Based in Singapore, Mabelle has been with SAP since 2007, taking on diverse roles that have largely centered around customer engagement and success. Now, her focus is on guiding businesses through their supply chain journey, helping them accelerate the adoption of SAP supply chain management solutions with value map content and SAP Enterprise Support offerings.

Have questions, comments or feedback? Don't hesitate to comment down below or contact @Mabelle.